Privacy Policy

Evelyn's Bags and More, LLC

Last Updated: July 15, 2025

Evelyn's Bags and More, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our SMS messaging services.

Contact Information:

  • Business Name: Evelyn's Bags and More, LLC

  • EIN: 86-3419243

  • Address: 734 Ballyshannon Dr, Davenport, FL 33897

  • Email: [email protected]

  • Phone: 863-334-3440

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)

  • Payment information and billing details

  • Purchase history and preferences

  • Account credentials

  • Communications with us

1.2 SMS/Text Messaging Information

When you opt-in to our SMS messaging program, we collect:

  • Your mobile phone number

  • Mobile carrier information

  • Date and time of messages sent and received

  • Content of messages you send to us

  • Device information related to SMS delivery

1.3 Automatically Collected Information

We may automatically collect certain information when you visit our website:

  • IP address and device identifiers

  • Browser type and version

  • Operating system information

  • Website usage data and analytics

  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

2.1 General Business Purposes

We use your personal information to:

  • Process and fulfill your orders

  • Provide customer service and support

  • Communicate about your account and purchases

  • Improve our products and services

  • Comply with legal obligations

  • Protect against fraud and security threats

2.2 SMS Messaging Purposes

We use your mobile phone number and related information to:

  • Send order confirmations and shipping notifications

  • Provide account alerts and security notifications

  • Send appointment reminders (if applicable)

  • Deliver promotional offers and marketing messages (with your consent)

  • Respond to your text message inquiries

  • Provide customer service via SMS

  • Send two-factor authentication codes

2.3 Marketing Communications

With your consent, we may use your information to:

  • Send promotional emails and SMS messages

  • Notify you about sales, special offers, and new products

  • Provide personalized product recommendations

  • Conduct surveys and gather feedback

3. SMS MESSAGING PROGRAM

3.1 Consent and Opt-In

By providing your mobile phone number and consenting to receive SMS messages:

  • You agree to receive text messages from Evelyn's Bags and More, LLC

  • You understand that message frequency varies

  • You acknowledge that message and data rates may apply

  • Your consent is not required as a condition of purchase

3.2 Types of SMS Messages

You may receive the following types of text messages:

  • Order confirmations and shipping updates

  • Account notifications and security alerts

  • Promotional offers and marketing messages

  • Customer service responses

  • Appointment reminders

  • Two-factor authentication codes

3.3 Message Frequency

Message frequency varies based on your account activity and the services you use. You may receive:

  • Transactional messages as needed for your orders

  • Promotional messages up to 3 times per week

  • Service notifications as necessary

3.4 Opt-Out Instructions

You can stop receiving SMS messages at any time by:

  • Texting "STOP" to any message from us

  • Texting "UNSUBSCRIBE" to any message from us

  • Contacting us directly at 863-334-3440 or [email protected]

  • Updating your preferences in your account settings

After you opt out, you will receive a confirmation message, and no further messages will be sent unless you opt-in again.

3.5 Help and Support

For help with SMS messages, text "HELP" to any message from us or contact us directly.

4. HOW WE PROTECT AND USE YOUR INFORMATION

4.1 Mobile Information Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.2 Text Messaging Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

4.3 Service Providers

We may work with trusted service providers who assist us in:

  • Processing payments

  • Fulfilling and shipping orders

  • Providing customer service support

  • Maintaining website functionality

  • Analyzing website usage for improvement

These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us. They do not have access to your mobile phone number or text messaging consent information.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

4.5 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activities

  • Enforce our terms of service

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data

  • Secure server infrastructure

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to:

  • Provide our services to you

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

SMS Data Retention:

  • Phone numbers: Retained until you opt-out or request deletion

  • Message content: Retained for up to 1 year for customer service purposes

  • Delivery records: Retained for up to 12 months for technical support

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to your personal information

  • Receive a copy of your data in a portable format

7.2 Correction and Update

  • Correct inaccurate personal information

  • Update your contact preferences

7.3 Deletion

  • Request deletion of your personal information

  • Note: We may retain certain information as required by law

7.4 Opt-Out Rights

  • Opt out of marketing communications

  • Opt out of SMS messaging

  • Opt out of certain data processing activities

7.5 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze website usage and performance

  • Provide personalized content and advertisements

  • Improve our services

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

SMS Program Age Requirement: You must be 18 years of age or older to participate in our SMS messaging program.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending you an email notification

  • Including a notice in our SMS messages (if applicable)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. EXTERNAL WEBSITE LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any external sites you visit.

13. CONTACT US

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to update your information, please contact us:

Evelyn's Bags and More, LLC

  • Address: 734 Ballyshannon Dr, Davenport, FL 33897

  • Email: [email protected]

  • Phone: 863-334-3440

  • Website: vervenoir.shop

For SMS-related inquiries:

  • Text "HELP" to any message from us

  • Text "STOP" to opt out of messages

  • Contact us using the information above

14. EFFECTIVE DATE

This Privacy Policy is effective as of July 15, 2025 and applies to all information collected by Evelyn's Bags and More, LLC.


By using our services, providing your personal information, or opting into our SMS program, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.